Incorporated in 2012, The Problem Solving Company Ltd (t/a The Problem Solver) is a consultancy established by Janice B Gordon, as a visiting Fellow of Cranfield School of Management she has 25 years’ business enterprise and marketing experience gained working with blue chip organisations, and now uses that expertise to advise small/medium businesses. As the principal consultant, Janice develops and delivers bespoke key account management programmesand customer relationships strategies to global businesses like Cambridge University Press. Janice is an enterprise and marketing blogger for Sage Business Experts and Enterprise Nation and is invited to speak by many organisations including Cranfield School of Management and Cambridge University Press.
Janice is renowned for her down to earth approach to business using her strategies for mind-set shift and practical customer experience marketing to help businesses get incredible results in the real and rapidly changing world.
The consultancy itself is fully committed to improving environmental performance across all of its business activities, and will encourage business partners and members of the wider community to join in this effort. We believe that we have a responsibility to care for and protect the environment in which we operate and recognise our key impacts to be in the areas of
- energy use
- waste generation
We will strive to:
- Adopt the highest environmental standards in all areas of operation, meeting and exceeding all relevant legislative requirements.
- Assess our organisational activities and identify areas where we can minimise impacts by preventing pollution and increasing our recycling.
- Minimise energy consumption through careful and efficient use of all equipment
- Encourage associates to adopt good environmental practice and encourage their involvement in environmental action.
- Continually assess the environmental impact of all our operations.
The Problem Solver consultancy has developed an action plan to supplement our environmental policy objectives and will periodically review our environmental performance. The undersigned is responsible for co-ordinating this policy, ensuring that sufficient and appropriate personnel and financial resources are made available and maintaining compliance as part of the annual review of our systems. We are keen to reduce any negative impact on the environment and all of our associates and business partners support this. We undertake to review this policy annually, in the light of new legislation, new codes of practice and any changes in service provision within the company.
Our Environmental Action Plan
In support of our Environmental Policy we have incorporated some simple steps to ‘green the workplace’ and have already established the following practices:
- Switch off all computer equipment, appliances, printers and copiers when not in use.
- If the workplace is too hot, turn the heating down instead of opening a window
- If it is too cold in winter, ensure radiators and heaters aren’t obstructed and keep doors shut
- Ensure all lighting is low energy consumption. And check if lighting is on unnecessarily in the middle of the day
- If you are the last to leave, make sure you turn everything off behind you, including appliances, printers, fans, lights, etc.
- implement a green travel plan e.g. walking, cycling, oyster card and more use of public transport, sat nav travel planning and car-sharing.
- Apply the three ‘Rs’: recycling is great, but reducing waste and re-using is even better. Print on both sides of paper, re-use envelopes, and think about ways of reducing other waste that is generated in the workplace.
- Reduce water use at work through raising awareness and simple adjustments to taps and toilets.
- Work together for a greener workplace – talk to your colleagues about working out solutions that will reduce our environmental impact
To make sure that we continue to improve our Policy we will adopt the following actions –
- Comply with all relevant legislation – in order to achieve this, we will research the Environment Agency website – http://www.environment-agency.gov.uk/business/142627.aspx to review the regulations that may apply to us
- We will sign up to the Environment Agency email monthly environmental updates to keep up to date with environmental regulations and guidance that affects our organisation
- Complete the database of local suppliers and businesses for our ‘local’ supply chain